Customer
Service
1-800-661-9430
We
can explain:
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How do we get the merchandise here to my state?
We offer shipping to you at our discounted cost, or you may
use your own means.
What
are the shipping costs? Items come from all over the U.S.
Currently we ship from OR, WA, CA, TX, NY, IL, MI, MO. So,
shipping will depend on what you are interested in and your zip
code.
How
do we accept payment?
We accept cash, cashier's check, money orders or bank wire
transfers. In regards to wire transfers, the buyer should call us
before and after they have transferred the funds. It takes from
45 minutes to 12 hours for us to receive wires. Once our bank confirms
the transaction, the shipment is ready for pickup. If everything
goes right, we try to have it all taken care and on the road within
24 hours.
How
long does it take from the time a truck hits the road
until I get my truckload?
Shipping time depends on FOB location to your location. In
most cases it takes 5 business days. It could be as high as 12 business
days if your area is in a small city and has a long point to point
distance. What ever the case may be, the trucking company will call
you before delivery. You will also have a tracking number as soon
as the trucking is paid for.
Do
I pay you for trucking or do I pay your trucking company?
It does not matter. It would be a little quicker if you pay
us at time of wire transfer. Or, we can have it sent collect so
you pay the shipping company when it arrives. Some customers like
this as it gives them time to make more money before the load arrives.
If a load is to be sent collect, our shippers need to register you
with them. You will need to fill out a credit form. This however,
could delay the load departing for a day or two. You can also pay
the trucking the same day you send a wire to us. Trucking is offered
as a courtesy to our customers. We offer it at at our discounted
cost.
Are
there any other costs that I should be made aware of?
Not really. Our prices given before a purchase are rock solid.
Shipping by the container (40 foot truck) is rock solid as well.
If you are buying by the pallet, there could be a slight increase,
or decrease, depending on the class and weight of the item. The
only other costs that I can think of that may apply is with having
the right equipment to unload the truck, i.e. fork lift, pallet
jack, and loading dock. When we arrange shipping, we ask these type
of questions, so this should not be a problem down the road.
Are
there any limits on the size of order?
Being that much of what we sell is salvage or closeouts, the
limit to the size of the order depends on what's left. Lets say
a customer wanted 2 truckloads of merchandise and only 1 was available.
We would have them pay for 1 and a week or 2 later, when we have
another, we would contact the buyer and let them know the other
load is here and ready for them. On some loads, we can offer 6 month
contracts so that the buyer can have a steady supply.
Do
we have any contracts to sign?
Yes & No.
If a buyer is purchasing Department Store goods with us, they must
read and sign a paper that they would agree to, for instance, remove
the Department Store tags before resale, and the like. As far as
our company goes, no, you can buy a load from us once or as many
times as you like. We do not make much off of one truckload. Our
money is made from customers coming back and buying often. We try
as best as we can to offer high quality loads at the right price
so that our customers can make money, like our service, and keep
coming back.
It
seems that some of the Department Store Loads are "Blind" ?
This
is true, some of them are not inventoried, nor do they have a manifest.
Such loads are sold to us by the truckload & sometimes
by the pallet. In this Q and A, I cannot mention Department store
names, but, if I could, you would see that many of the top Department
Stores sell off their salvage loads this way. This is not a bad
thing, but a very good thing. If they added up their costs per truckload,
our prices would be much higher. One place that we sell a lot of
loads from, estimates their average cost per pallet is $3,000.00.
That's at their cost. We sell these by the truckload. There are
22 pallets per truckload. We sell them for approximately $425.00
a pallet. So a truckload is $9,350.00 our price, with $66,000.00
at their cost! This is 90% name brand stuff!! That has a restriction
though, No West Coast Sales. That was just an example. So the trick
is to buy Department Store loads that contain mostly small items.
This way, you get a huge amount of products & much larger profits.
Do
I have to go through you and a dozen other people
to get the good stuff?
No, In 95% of the cases we are direct with the Department Store,
manufacturer, or warehouse in which the items are coming from. We
rarely advertise any items offered to us via the internet. We use
our own sources and most likely will always stay that way.
Can
I fly down and inspect the load if I want to before purchase?
In most cases, Yes, if the merchandise is in one of our warehouses.
Some Department Stores do not like tourists for security and time-consuming
purposes.
How
do you handle Exporting Items?
We offer this unique service to our customers. 1AAA Wholesale
Liquidators. can handle your export shipments to all major ports
in the world. We have strong representation throughout the world
and can handle all your containers in a quick and efficient manner.
We handle everything from:
. Freight Forwarding . Customs Clearance . Ocean Freight .
. Door To Door . Door To Port Service .
If
I choose to buy from someone else down the line, is it okay?
Sure. You have no ties to us, but, before investing a whole
lot with someone else, you may want to run it by us. If it sounds
good, we will tell you. Yes, that's right! We will give you free
advise on what to look for or what to ask. We want to have you as
one of our clients for the long run, so we will help you in any
way we can.
Lets
say I am buying from you, and I find another guy selling the same
thing you have in all details for less?
Please let us know. We will try to match or come close to the
price if possible. Please keep in mind that others may offer goods,
but cannot provide consistently, or it may be a load that has been
picked over. In any case, please let us know.
How
do I get on your weekly mailing list?
Our weekly mailing list is a free service. It is however confidential
and can only be used for the person that it is sent to. To get on
the mailing list, just go to the weekly section of our main web-site
page and click on the mailing list option. Please read the rules.
1AAA Wholesale Liquidators is
a worldwide distributor, Importer and exporter of Department
salvage/Store Returns and Closeout Merchandise , offering
closeouts, liquidation merchandise, salvage, overstock, surplus
, and a whole lot more at pennies on the wholesale dollar!
We have been in the closeouts business
for many years, supplying to Wholesalers, Exporters, Retailers,
Auctioneers, EBay, Brokers, Flea Market Vendors and Closeout Distributors.
We carry all types of merchandise from Major Department
Stores and manufacturers in the USA, from apparel closeouts
and liquidation domestics to surplus electronics and overstock
toys . We sell by the pallet, by the lot, or by the truckload.
As a result of our tremendous buying power,
we have had the capability to pass big savings to YOU! We
look forward to doing business with you and keeping you as a valued,
long-term customer. Before you buy, give us a try!
The
Customer shall not advertise any purchased Merchandise using
the Department Store name(s), which list set forth above may
be amended from time to time by the Company on notice to the
Customer. The Customer agrees that all labels
and tags denoting in any way the Department Stores or this marks
or other identifying features, must be removed. Anyone
found advertising or not removing labels or tags bearing department
store name(s) may, among other things, be permanently barred from
purchasing merchandise from the Company.
1AAA Wholesale Liquidators Closeouts is in
the business of selling salvage/store returns, Overstock, New Shelf-pull
and closeout liquidation merchandise.
What does the word "SALVAGE/RETURNS
MERCHANDISE" or "OVERSTOCK, NEW SHELF-PULLS AND CLOSEOUTS LIQUIDATION
MERCHANDISE MEAN"? Buying Salvage/Returns is the cheapest
way to buy anything. It may contain a mixture of some good, bad,
unpackaged, items with missing parts, damaged and new merchandise.
In other words the good, the bad and the ugly. We cannot guarantee
that every salvage load that you buy from us will be a winner,
but in most cases, they are. If you are not satisfied with the
load we will do our best to make it up to you on your next purchase.
We are the best at obtaining quality salvage loads out there,
and we do care very much about our customer's needs. We
go the extra length to satisfy.
Buying NEW SHELF-PULLS, OVERSTOCK
AND CLOSEOUTS LIQUIDATION MERCHANDISE is the most sufficient
way of buying in bulk/large quantities. These may contain new
items shelf-pulls, overstock, out of season, and liquidated merchandise.
Most of the loads are in perfect condition with the tags and
labels, but some on the other hand may have a slight chance of
being slightly damaged due to shipping or human error.
Condition of Merchandise: All
Merchandise is salvage, store returns, or other similar second-hand
merchandise, and is sold As Is with no warranties of any kind or
guarantees of any kind expressed or implied. All Merchandise
is sold As Is, with no refunds, returns, credits or exchanges offered
or given. Loads may be sold as bulk loads (with no wholesale
value, percentage or piece count given). The Approximate
value stated for Merchandise is merely a number that has been provided
to us by its providers as an estimate only of wholesale or retail
value at the time of purchase and 1AAA Wholesale Liquidators
in no way represents or guarantees that this is the true value
of the products.
No representation is made as to packaging,
style, selection, assortment, condition or seasonality of the Merchandise.
The Department Stores shall and 1AAA Wholesale Liquidators.,
will not be held liable for any dissatisfaction with respect to
the sale or quality of Merchandise.
Department store brand names: When it comes
to the Department stores brand names, there will be a mixture of
brands including private labels that the department stores carry.
Do not expect only the top brand names. This is beyond our control.
Orders: All
orders are subject to acceptance by The Company and prior sale
of merchandise to other customers. Such acceptance is conditioned
upon Customer acceptance of these terms and conditions.
Shipping:
The Customer will be held responsible for transportation costs from
the distribution center(s) and/or warehouse(s). All claims
and/or shortages must also be submitted directly to the freight
carrier. Make sure that you count the pallets and the shrink warp
before singing and bill of lading. 1AAA Wholesale Liquidators will
not be held responsible for any errors made by you or the freight
carrier.
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